Doc-offs & Space-outs: Teladoc vs Talkspace

In a world where we can order food, clothes, and even cars online, it’s no surprise that we can also see a doctor online. With the increasing trend of telemedicine, we can now meet with medical professionals via video, phone, or messaging without ever leaving our homes. A few of the most popular online healthcare providers are Teladoc and Talkspace. Both platforms aim to provide healthcare access to people who might not have it otherwise, but how do they compare? Let’s take a look!

Teladoc and Talkspace: The Basics

Teladoc is an online healthcare provider that connects patients with board-certified physicians, therapists, and specialists. Patients can receive medical advice, diagnosis, and even prescriptions for common illnesses like the flu or UTI. Teladoc offers services 24/7 and claims to be able to get you in touch with a medical professional in less than 10 minutes. You can access Teladoc through their website or mobile app.

Talkspace, on the other hand, is an online therapy platform that connects patients with licensed therapists. Talkspace offers therapy services through text, audio, and video. They also have a feature called “Live Video Sessions” that allows you to video chat with your therapist. Talkspace offers therapy for a variety of needs, such as depression, anxiety, and LGBTQ+ issues. You can access Talkspace through their website or mobile app.

The Price is Right?

Teladoc offers different pricing options depending on your insurance coverage. Costs can range anywhere from $0 to $75 per visit, depending on your plan. They also offer a pay-per-visit option for patients with no insurance or limited coverage. The cost for a pay-per-visit appointment ranges from $49 to $75, depending on the type of appointment.

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Talkspace has three pricing options: Unlimited Messaging Therapy, Messaging Therapy Plus, and LiveTalk Therapy. Unlimited Messaging Therapy costs $260 per month and includes unlimited messaging therapy, one 30-minute live video session per month, and a weekly check-in. Messaging Therapy Plus costs $316 per month and includes everything in the Unlimited Messaging Therapy package plus four 30-minute live video sessions per month. LiveTalk Therapy costs $396 per month and includes four live 30-minute video sessions per month and unlimited messaging therapy.

The Pros and Cons

Teladoc Pros:
– Quick and easy access to a medical professional
– Medical professionals can diagnose and prescribe medication for certain conditions
– Available 24/7

Teladoc Cons:
– Limited to non-emergency medical conditions
– Some patients may not feel comfortable with remote visits
– There may be language barriers with some providers

Talkspace Pros:
– Access to licensed therapists from the comfort of your own home
– Multiple pricing options to fit different needs and budgets
– Chat options make therapy more accessible to those who don’t feel comfortable with traditional therapy

Talkspace Cons:
– Not covered by insurance, but some HSA/FSA plans can cover it
– May not be the right fit for patients who need more intensive therapy or face-to-face interaction
– Response times may vary based on workload and availability of therapists

The Verdict

So, which one is better? It really depends on your needs. If you’re looking for quick medical advice or prescription medication, Teladoc might be your best bet. But if you’re looking for mental health support, Talkspace can be a great option for those who prefer messaging therapy or live video sessions.

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If you’re still not sure which one to choose, here’s a quick table that compares Teladoc and Talkspace:

Features Teladoc Talkspace
Type of care Medical Mental Health
Available services Diagnosis, prescription medication for non-emergency medical conditions Therapy for anxiety, depression, and other mental health needs
Access Website or mobile app Website or mobile app
Cost Varies based on insurance coverage, $49 to $75 for pay-per-visit $260 to $396 per month
Pros Quick and easy access to medical professionals Access to licensed therapists from the comfort of your own home
Cons Limited to non-emergency medical conditions Not covered by insurance, but some HSA/FSA plans can cover it

Some Final Words

Overall, Teladoc and Talkspace are both great options for those who need access to medical or mental health support from the comfort of their own home. It’s important to remember that telemedicine is still a relatively new area of healthcare, and it may not be the right fit for everyone. Be sure to do your research and choose the option that fits your needs and budget the best.

And on that note, it’s time to log off and space out. Until next time, folks!


  1. Teladoc website:
  2. Talkspace website:
  3. National Center for Biotechnology Information (NCBI):
  4. Forbes: